Cookie Policy

What are cookies?

A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on our website, including strictly necessary and performance cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. Please see our Privacy Policy for more information on any use of your personal information.

What cookies do we use and why?

Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for our website to work. For example, we use user-input cookies for the duration of a session to keep track of your input when filling in forms that span several pages.

We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor our website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:

  • User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.
  • Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
  • Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
  • User interface customization persistent cookies are used to store your preference regarding a service across web pages.

We use many tools to help us improve our website and our commerce platform. To this end, we use reporting and analytics cookies to collect information about how you use our website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. We use  first party analytics cookies to estimate the number of unique visitors, to improve our website and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how our website is performing and make relevant improvements to improve your browsing experience.

 

 

Cookies Necessary for the Functioning of our website:

Name

Function

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through the Cheeky Cherub store.

Cart

Used in connection with the shopping cart.

cart_sig

Used in connection with the checkout.

cart_ts

Used in connection with the checkout.

cart_ver

Used in connection with the shopping cart.

checkout_token

Used in connection with the checkout.

Secret

Used in connection with the checkout.

Secure_customer_sig

Used in connection with your login.

storefront_digest

Used in connection with your login.

_shopify_u

Used to facilitate updating your account information.

 

Reporting & Analytics:

Third Party

Description

Privacy Policy

Alexa Metrics

We use Alexa Metrics to help measure how users interact with our websites.</td>

https://www.alexa.com/help/privacy

Bugsnag

We use Bugsnag to help us troubleshoot and fix issues with our websites.

https://docs.bugsnag.com/legal/privacy-policy/

Chartbeat

We use Chartbeat to help measure how users interact with our websites.

https://chartbeat.com/privacy/

Crazy Egg

We use Crazy Egg to help measure how users interact with our websites.

https://www.crazyegg.com/privacy

DC Analytics

We use DC Analytics to help measure how users interact with our websites.

https://dcanalytics.dcmn.com/privacy-policy

Fullstory

We use Fullstory to help measure how users interact with our websites.

https://www.fullstory.com/legal/privacy/

Google Analytics

We use Google Analytics to help measure how users interact with our websites.

https://policies.google.com/privacy

Hotjar

We use Hotjar to help measure how users interact with our websites.

https://www.hotjar.com/legal/policies/privacy

KissInsights

We use KissInsights to help measure how users interact with our websites.

https://signin.kissmetrics.com/privacy/

LinkedIn Analytics

We use LinkedIn Analytics to help measure how users interact with our websites.

https://www.linkedin.com/legal/privacy-policy

New Relic

We use New Relic to help measure how users interact with our websites.

https://newrelic.com/termsandconditions/privacy

Optimizely

We use Optimizely to help us test improvements or changes to our websites.

https://www.optimizely.com/privacy/

 

How long will cookies remain on my computer or mobile device?

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on removing them before they expire.

How to control cookies?

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Last updated: September 2020

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